| DATE |
TIME |
TOPIC |
CITY |
LOCATION |
| 2/20/09 |
8:30a-9:30a |
Create a Winning Team With Effective Leadership
|
Columbus, OH |
Midwest Veterinary Conference |
| |
9:45a-10:45a |
Creating a Culture of Accountability |
|
|
| |
11:00a-12:00p |
Coach Your Staff to Problem-Solve |
|
|
| |
1:30p-2:30p |
How to Make the Right Marketing Choices |
|
|
| |
3:15p-4:15p |
Common Missed Opportunities to Increase Practice Profitability |
|
|
| |
4:30p-5:30p |
Improve Patient Care and Increase Revenues by Working with Specialists |
|
|
| 1/21/09 |
8:00a-8:50a |
5 Highly Effective Ways to Increase Practice Profitability |
|
North American Veterinary Conference |
| |
9:00a-9:50a |
Establishing Client Service Standards |
|
|
| |
10:10a-11:00a |
Developing a Dynamic Client Relations Team |
|
|
| |
11:10a-12:00p |
Enhancing Your Hospital Image |
|
|
| |
1:45p-2:35p |
Are You Providing Effective Leadership? |
|
|
| |
2:45p-3:35p |
How to Recruit and Hire a Winning Team |
|
|
| |
3:55p-4:10p |
Top 3 Team Development Tips |
|
|
| |
4:15p-4:30p |
Top 3 Training Tips for New Hires |
|
|
| |
4:35p-4:50p |
Top 3 Tips for Effective Meetings |
|
|
| 1/20/09 |
8:00a-8:50a |
Attain Higher Levels of Competency With Developmental Plans |
|
North American Veterinary Conference |
| |
9:00a -9:50a |
How to Create Change When You’re Not in Charge |
|
|
| |
10:10a-11:00a |
Soar to New Heights with Effective Teamwork |
|
|
| |
11:10a-12:00p |
Enhance your client communication skills |
|
|
| |
2:40p-4:40p |
TECHNICIAN MASTERCLASS: Attain Higher Levels Of Competency And Productivity By Implementing Effective Technician Developmental Plans |
|
|
| 11/7/08 |
8:00a-8:50a |
Create a Winning Team with Effective Leadership |
Raleigh, NC |
North Carolina Veterinary Conference |
| |
9:00a-9:50a |
Creating a Culture of Accountability |
|
|
| |
10:20a-11:10a |
Developing an Effective Marketing Strategy |
|
|
| |
11:20a-12:10p |
How to Decide Which Marketing Expenditures are Most Beneficial |
|
|
| |
1:10p-2:00p |
Attracting New Clients |
|
|
| |
2:10p-3:00p |
Leverage your Team to Provide Outstanding Client Service |
|
|
| |
3:30p-4:20p |
Increasing Service Utilization |
|
|
| |
4:30p-5:20p |
Talking to Clients About Treatment Plans and Fees |
|
|
| 10/22/08 |
9:00a-3:00p |
Practice Management Workshop |
San Diego, CA |
ACVS Veterinary Symposium |
| 11/7/08 |
TBD |
TBD |
Raleigh, NC |
North Carolina Veterinary Conference |
| 6/28/08 |
TBD |
How to Recruit and Hire a Winning Team
Create a Winning Team With Effective Leadership
Creating a Culture of Accountability
Improving Employee Motivation and Retention – Part 1 and 2
Train Your Staff to a Higher Level of Competency
Employee Empowerment-How to use it to Bond Clients to Your Practice
Leverage your Team to Provide Outstanding Client Service |
Sandestin, FL |
Alabama VMA Annual Convention
www.alvma.com |
| 6/7/08 |
2:00p-2:50p |
How to Make the Right Marketing Choices for Your Practice |
San Antonio, TX |
ACVIM Forum
www.acvim.org |
| 6/7/08 |
4:15p-5:05p |
How to Build Referrals by Improving the Specialist-rDVM Relationship |
San Antonio, TX |
ACVIM Forum
www.acvim.org |
| 5/31/08 |
TBD |
Creating a Culture of Accountability
Create a Winning Team With Effective Leadership
How to Decide Which Marketing Expenditures Are Most Beneficial
Successfully Market Your Services to Feline Owners
5 Highly Effective Ways To Increase Practice Profitability |
Sandestin, FL |
Georgia VMA Summer Convention
www.gvma.net |
| 3/2/08 |
8:30a – 10:00a |
Common Missed Opportunities to Boost Service Revenues |
Green Bay, WI |
Wisconsin VMA Winter Retreat
www.gvma.net |
| 3/2/08 |
10:15a – 11:30a |
Veterinary Practice Roles in Assisting Clients with Grief and Pet Loss |
Green Bay, WI |
Wisconsin VMA Winter Retreat
www.gvma.net |
| 3/1/08 |
8:30a – 10:00a |
Developing Your Marketing Strategy |
Green Bay, WI |
Wisconsin VMA Winter Retreat
www.gvma.net |
| 3/1/08 |
10:15a – 11:45a |
Creating a Positive Hospital Image |
Green Bay, WI |
Wisconsin VMA Winter Retreat
www.gvma.net |
| 3/1/08 |
3:30p – 4:30p |
Talking to Clients About Treatment Plans & Fees |
Green Bay, WI |
Wisconsin VMA Winter Retreat
www.gvma.net |
| 1/23/08 |
8:00a – 8:50a |
To Refer or Not to Refer: Important Considerations |
Orlando, FL |
NAVC Conference
www.tnavc.org |
| 1/23/08 |
9:00a – 9:50a |
Improve patient care and Increase Revenues by Working with Specialists |
Orlando, FL |
NAVC Conference
www.tnavc.org |
| 1/23/08 |
10:10a – 11:00a |
Train Your Technical Staff to a Higher Level of Competency |
Orlando, FL |
NAVC Conference
www.tnavc.org |
| 1/23/08 |
11:10a – 12:00p |
Talking to Clients about Treatment Plans and Fees |
Orlando, FL |
NAVC Conference
www.tnavc.org |
| 1/23/08 |
3:35p – 4:10p |
Managing by Core Values |
Orlando, FL |
NAVC Conference
www.tnavc.org |
| 1/23/08 |
4:15p – 4:30p |
Is Employee Burn-out Affecting Your Success |
Orlando, FL |
NAVC Conference
www.tnavc.org |
| 1/21/08 |
10:10a – 12:00p |
Strategies to Enhance Communication and Collaboration Between Specialists and General Practitioners |
Orlando, FL |
NAVC Conference
www.tnavc.org |
| 10/1/07 |
10:00a-5:00p |
Achieving Practice Success With Effective Marketing and Employee Development |
Chicago, IL |
ACVS Veterinary Symposium
www.wvma.org |
09/30/07 |
9:00a-4:00p |
Achieving Practice Success With Effective Marketing |
Santa Rosa, CA,
|
Sonoma County VMA |
09/09/07 |
8:00a-12:20p
|
Creating a Culture of Accountability
How to Motivate and Empower Your Staff
Effective Communication and Collaboration Between Specialists and Referring Veterinarians |
Lake Buena Vista, FL |
Florida VMA Annual Conference
www.fvma.com |
09/08/07
|
8:00a-5:20p
|
Developing an Effective Marketing Strategy
Attracting New Clients
Successful Internal Marketing
Leverage Your Team to Provide Exceptional Client Service
Common Missed Opportunities to Increase Service Revenue
How to Implement an Effective Marketing Plan |
Lake Buena Vista, FL |
Florida VMA Annual Conference
www.fvma.com |
07/17/07 |
3:00p-4:30p |
Staff Accountability and Motivation |
Washington D.C |
AVMA Conference
www.avmaconvention.org |
07/17/07 |
1:00p-2:30p |
Building Relationships with Specialists |
Washington D.C |
AVMA Convention
www.avmaconvention.org |
| 03/19/07 |
3:35p-5p |
Effective Relationships Between General Practitioners and Specialists |
Denver, CO |
American Animal Hospital Association Annual Meeting
www.aahanet.org |
02/01/07 |
12:45p-3:45p |
Marketing Workshop |
Scottsdale, AZ |
Veterinary Specialists in Private Practice Symposium
www.vsipp.com |
01/17/07 |
11:10a-12:00p |
Employee Empowerment- How to Use it to Bond Clients in Your Practice |
Orlando, FL |
NAVC Conference
www.tnavc.org |
01/17/07 |
10:10a-11:00a |
Establishing Accountability for Your Practice |
Orlando, FL |
NAVC Conference
www.tnavc.org |
01/16/07 |
3:55p-4:10p |
Common Missed Opportunities to Boost Revenues |
Orlando, FL |
NAVC Conference
www.tnavc.org |
01/16/07 |
1:45p-2:35p |
How to Build an Effective Relationship with Specialists |
Orlando, FL |
NAVC Conference
www.tnavc.org |
