-- Services --
ALD Veterinary Consulting offers practice management consulting in the following areas:
Human resource management
- Effective communication
- Effective recruitment and interviewing
- How to improve employee motivation and retention
- Effective staff meetings
- Employee empowerment
- Employee accountability
- Employee development
- Employee job descriptions
- How to develop a positive practice culture
- Change management
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Client service
- How to create an exceptional experience for clients
- Communicating effectively with clients
- How to create value for clients
- Employee client service training
- How to achieve consistency
- Monitoring the effectiveness of your client service programs
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Operational efficiency and financial management
- Utilizing effective recheck, recall and reminder systems
- Effective utilization of client forms
- Effective check-in and check-out procedures
- Presenting treatment plans and fee discussion
- Effective scheduling
- Increase staff productivity
- Evaluate income and expenses according to industry benchmarks
- How to establish fees
- Assessment of profit centers
- Trend analysis
- How to increase client compliance
- Calculating return on investment for equipment purchases
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Standards of care
- Medical records review and analysis
- Establishing standards of care
- Achieve compliance with medical recommendations
- Employee training
- Focus on becoming a patient-centered practice
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Strategic planning
- SWOT analysis
- Develop mission, vision and core values
- How to stay competitive in today’s marketplace
- Short and long-term goal planning
- Developing an effective marketing plan
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-- CONTACT US --
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